Location : Houston, Texas.
Position Type : Full/Part Time - Remote/Work from Home available for qualified candidates
Otubio is a growing provider of Cheap International Calling Services which include calling cards, pinless cards, and mobile app calling. Due to continuous growth, we are seeking Customer Service Representatives to join our team
Customer Care Representatives on the Otubio team are responsible for ensuring Otubio customers get the highest quality service. Training will be provided to assist new hires in gaining knowledge about the International Calling Industry.
Role Expectations :
Respond to customer issues and complaints through email and phone calls
Transfer and document technical issues to the tech department
Record, update, and check customer accounts for unpaid invoices
Provide outstanding customer service by keenly listening and assessing each customer’s request
Previous experience in customer service, sales, and telephone services
Capability to foster relationships with customers
Ability to prioritize and multitask
Exceptional written and verbal communication skills
Call Center and VOIP experience a plus
Send resumes to firstname.lastname@example.org