To use Otubio, all you need is access to a cellphone or land line. THE OTUBIO APP,
on the other hand requires a smartphone with either cellular connection or Wi-Fi
connection and can be downloaded from the app store or play store.
REGISTERING FOR AN ACCOUNT ONLINE:
To start using Otubio services, the user is required to set up an online account.
All new users require verification prior to first use. Upon registering, you will
get a confirmation message via text on your cellphone. You will also get a verification
code that is required to register your account. Please ensure to list your actual
cellphone number as the verification code will be sent as a text message to this
number. To get an account, you need :
- A cellphone number
- An email address
Download the Otubio
Download the Otubio app from the Apple Play Store (Otubio App - Apple Play store link)
or from the Google Play store (Otubio App - Google Play store link). You can sign up
either from the Otubio website or through the app. You can also add credit to your
account through the app or via your account login page online.
Making calls using your phone via Pinless Calling
To start making calls through the Pinless calling service (Home Service), just dial
any of our numerous access numbers. Once connected, the IVR will prompt you to dial
the destination number you want to call. Always remember that you need to add the
international dialing code when calling an international number. If you would rather
skip the process of entering the number you wish to call, you can use our Otubio
app which lets you directly call from your contact lists. You can also use our DID
forwarding service which lets you allocate specific access numbers to your frequently
called numbers. Please see : Using Otubio App and DID Forwarding
Making calls using your phone via Calling Cards
We also have several calling cards (which can either be Pinless or Pin option) that
enables you to call several destinations at extremely low rates. To use the phone
cards, simply select the type of phone card you would like and then checkout. If
you chose the PIN option, you will get a unique card with a serial number pin. To
use the card, simply call the access numbers and the IVR will ask you to enter your
pin. Once this is done, you can enter your final destination numbers. For the Pinless
calling cards, there is no need to enter a pin. Once the system verifies your phone
number, it will allow you dial your intended destination numbers without the need
for a pin.
DID forwarding enables you to designate 5 access numbers to your frequently called
contacts. As an example, if you call Tom Smith (fictitious name) all the time and
you do not want to enter the number every time you dial our access number, all you
need do is log into your account and select DID forwarding. Here you will pick any
of our access numbers and assign it to Tom Smith’s number (fictitious name). Any
time you dial that access number, you will be connected directly to Tom Smith (fictitious
Using Otubio App
Our Otubio app simplifies the entire calling process. You no longer need to remember
long numbers. You can simply dial directly from your contact list. The Otubio app
uses either Wi-Fi or cellular connection so you can always reach family and friends.
To make a call, simply open the Otubio app, select the contact you want to dial
from your contact list and dial away. Please note, in order to ensure that your
numbers are dialed correctly, please store your international contacts with the
international prefixes or simply add the + sign. For example, if you have a contact
that lives in the UK and the person’s number is 11111111. We know that the international
prefix for the UK is 44. As a result, when saving this contact in your phone, you
should save the number this way: +4411111111.
Checking Call Rates
Our call rates are publicly displayed. We do not charge any hidden or connection
fees unless otherwise explicitly stated for certain promotional call cards. To check
our rates just visit RATES.
Refer a Friend
Otubio has a reward program for our customers. For every new customer you refer that signs up with at least $10, you will get a referral bonus worth $3. You can refer as many friends as you want and keep earning bonuses. In order to start referring friends, you have to be a registered customer with at least a minimum initial call credit of $5 on your account. To start referring friends, log into your account and select the Tell Friends link. An email will be sent to the email address you provide. Once that friend signs up with at least $10 call credit, you will receive a $3 bonus
Each customer has access to their call history and can check to see the numbers
last dialed. Log into your account, click on usage history and you will be able
to see called numbers, call duration, and the rate per minute for the calls.